Job Title

Divisional Governance Manager & Chair of the Trust’s Long-Term Illness and Disability Staff Network

Is your role clinical or non-clinical?

Non-clinical

When you were in school, did you want to join the NHS?

Yes, but I wanted to be a pathologist.

Tell us about your job

My role mainly involves reviewing patient safety incidents (things that don’t always go to plan) and ensuring that we learn from them. This may entail undertaking investigations or simply putting in local actions. I have a small team of 5 risk and patient safety leads that support this. I am also responsible for risk management, governance and assurance for the division which covers critical care, ophthalmology, surgery and theatres. I am also Chair of the Trust’s Long-Term Illness and Disability Staff network supporting individuals with concerns as well as the Trust strategy in supporting those with LID.

How did you come to work in the NHS?

I started as a Band 3 administrator (I am now Band 7).

What are some challenges?

Time pressures.

What do you love about your job?

That no day is the same.

Which Clinical colleagues support you in your role?

Every single clinical colleague.

Which Non-clinical colleagues support you in your role?

All non-clinical staff.

Is there career progression in your role and how would you get there?

There are opportunities to progress but this is likely to be in another area of management or leadership within the NHS rather than specifically within governance

What would you say to a young person thinking of joining the NHS?

You will be supported to develop and there is no end to what you can achieve.

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